Konga Nigeria Recruitment For Vendor Relationship Management Officer

Konga is Nigeria's largest online mall. We launched in July 2012 and our mission is to become the engine of commerce and trade in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

We are recruiting to fill the position below:

Job Title: Vendor Relationship Management Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Negotiate contract agreements for products and services.
• Assess contractor performance to identify the need for amendments of existing contracts.
• Prepare and edit contracts between the company and potential clients.
• Research regulations to guarantee contracts are updated and in compliance with laws.
• Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.
• Manage communication with vendors
• Handle breach of contracts in a timely manner.
• Serve as the main liaison with outside contracting representatives.
• Develop and implement effective procurement proposals.

Quality Control / Training:

• Ensure all vendors have the required certifications
• Carry out periodic checks to ensure that all contractors meet HSE standards
• Liaise with CEA and Engineering to design appropriate customer experience training for the FTTH contractors

Safety, Quality and Environment:

• Ensure that all relevant safety, quality and environmental procedures and controls are adhered to so that the safety of employees, contractors and quality of product/services and environmental compliance can be guaranteed.
• Policies, Systems, Processes and Procedures Management:
• Follow all relevant departmental policies, processes, standard operating procedures and directives so that work is carried out in a controlled and consistent manner.

Qualifications &  Skills

• University Degree or Higher National Diploma in Management Sciences
• Post Graduate Degree (MBA, M.Sc., etc.) an added advantage

Work Experience:

• A minimum of 3 years experience in a similar role in Supply Chain Management
• In-depth knowledge of procurement regulations, contract documents, and legal specifications.
• Outstanding negotiation and interpersonal skills.
• Ability to resolve client complaints and concerns.
• Sound understanding and experience in Procurement & Logistics/Supply
• Excellent oral and written communication skills.

Other Skills:

• Attention to details
• Good knowledge in implementation of policies and procedures
• Good planning and integration skills
• Good analytical skills
• Good verbal and written communication skills

How to Apply
Interested and qualified candidates should send their Resume to: emmanuel.chukwudi@konga.com using the Job Title as the subject of the mail

Application Deadline:  10th March, 2023.

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